FAQ

Q: Do you Supply new Garage Doors?

A: Yes, just call or text or email us, we will come take a look at your requirements and give you some options. Yes, just schedule an appointment, we will come take a look at your requirements and give you some options.

Q: What type of garage door openers do you use or recommend?

A: We recommend Liftmaster operators for almost all of the jobs we do. Liftmaster has proven themselves to be the best, and most reliable, garage door manufacturer around. They have a full range of motors for every budget and application, with a complete list of accessories to go with them. Liftmaster offers chain drive, belt drive and side mount options.

Q: Our door feels really heavy, do we need new springs?

A: Yes, You probably need new springs, the door is likely out of balance. We can “add winds” to the torsion springs to make the door come up easier. When we perform maintenance or a tune up on your door, we adjust the springs, if possible the tracks, hinges, operator or whatever component necessary to make the door work better. We also lubricate all parts necessary. If the springs are extremely rusty, or very old, we do recommend replacing them. If the springs are older than 10 years, they’re probably nearing the end of their life expectancy. If you have a “tilt-up’ door, we can also balance those doors out by adjusting the pivot points on the hardware.

Q: What does an annual service include?

A: This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working...

Q: Can I speak to someone if I have a question about services?

A: You can call us on 0800 980 6004. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.